Privacy Policy

  • ORDER POLICY + DELIVERY FEE’S:
    We recommend that you place your order at least 2 weeks prior to arrival. In order to process your order, we require ALL orders to be received 48 hours prior to delivery / arrival date. Thank you in advance!
     
    $10 Delivery Fee – Barnstable  
    $15 Sandwich and Mashpee
  • $20 Bourne and Falmouth
  • $25 RUSH Same Day Delivery Fee –
     
    No refunds are given for items ordered and delivered but never used.


    Confirmation Emails:

    Once an order is received a confirmation email will be on the way.  **It is important to add contact@loboslinenrental.com to your address book.  If you do not receive your confirmation email please check your SPAM or JUNK folders.

    Substitution Policy:

    ALL “Special Orders” MUST be called in:  (774) 368-2198

    Cancellation Policy:

    We require at least 14 days notice for a 100% refund.  Cancellations that are received 13 days or less before schedule arrival will receive 50% refund. 

    Delivery & Pickup Policy:

    We guarantee delivery by 5pm on the date of your arrival. 
     
    At the end of your stay, simply put sheet sets and towels in the bin provided to you on delivery and place it OUTSIDE by 9am on your date of departure. We’ll take it from there. It’s that simple and that convenient.
     
    A $75 fee will be charged if linens are not stripped from the beds as well as the towels not collected from bathrooms.
    Pickups of dirty linen MUST be ready by 9am on your departure date.  If we need to return a $35 fee will be incurred.

    Disclaimer:

    Lobo's Linen Rental Inc. assumes no responsibility nor liability for any injuries or accidents due to the use or mis-use of any rental item, including but not limited to, those listed here.
Copyright © 2020 Lobo's Linen Rental Inc. All rights reserved.